Physicians Formula Rose All Day Set & Glow بلسم بودرة للوجه

I want to write about how the makeup brand treats its customers who have been placing orders for several years! Recently, when ordering from the Euro store, I received products without expiration dates, only batch codes were provided. There were no indications of any expiration dates whatsoever!!! Upon inspection, it was discovered that the products were from the year 2020, but there was no clear expiration date. So, it was impossible to tell if the products were expired or not! Their customer service representative could not provide any information. After making another call and sending photos and wasting nerves, it was finally determined that the products were expired. The operator offered a refund, but under what conditions!!! Opening a foreign currency account in euros, returning the products, and waiting for a refund!!! Keep in mind that I paid for this item in cash, in local currency!!! It is absolutely unclear why the refund is being processed non-cash and in a different currency that requires opening a new account!!! And it's also unclear when the money will actually come after returning the products! So, not only is the product expired, but also to get a refund, I have to open a foreign currency account! On their official website, it is not stated that they refund money in euros non-cash! They also claim to provide a quick resolution to this issue, but it's the complete opposite! They do not provide any guarantees! Neither for the quality of the product, nor for the expiration date being within the normal range! Such treatment of customers is unacceptable!