RefectoCil Micellar Eye Make-up Remover RefectoCil Micellar Eye Make-up Remover

I ordered this product and received it with a manufacturing date of 02.2020. Wow! The product has been sitting in warehouses for almost 2.5 years and they gave it to me! The appearance of the product is completely different, with an old packaging design, even though the photo showed the new version and I paid for the new version! I couldn't even imagine that they would give me some outdated product! When I called the customer support, they said that I cannot replace or return the product because the packaging is not factory-sealed (it simply unscrews)! So, the law on returns within 14 days does not apply to makeup! To say that I am shocked is an understatement! I will contact the consumer rights protection service and waste my time because this should not happen! You buy one thing and get a pig in a poke, and you can't even return it! And where is the guarantee that no one has tampered with the product and that the terms (12 months after opening) have not been violated?

The composition is very chemical and irritates the eyes. I thought that production in Austria would solve everything, but no...